Full-Service Property Management — Hands-Off Ownership
You bought a rental to build wealth, not to answer midnight maintenance calls. Full-service management means we handle every aspect of your property so you can focus on what matters to you.
Key Takeaways
- ✓Every aspect of your rental managed — tenant communication, inspections, accounting, and reporting.
- ✓6% of collected rent — no hidden fees, no markups on maintenance.
- ✓Monthly owner statements and 24/7 portal access to financials, inspections, and lease documents.
- ✓Maintenance coordinated through a trusted local partner at cost.
- ✓Licensed Broker Associate with 23+ years of Florida real estate experience managing your asset.
What Full-Service Management Includes
Tenant Screening & Placement
We market your property across the MLS, Zillow, Realtor.com, Trulia, and Facebook Marketplace. Every applicant goes through background, credit, income verification (minimum 3x rent), and rental history checks. Our average days-to-lease is under 21 because we price correctly, photograph professionally, and move fast — without cutting corners on screening. Learn more on our Tenant Placement & Screening page.
Rent Collection & Financial Reporting
Tenants pay through an online portal with autopay enrollment available. Late fees are enforced consistently per Florida statute — no exceptions, no awkward conversations. You receive monthly owner statements with a full financial breakdown, and your owner draw is deposited on a set schedule. Details on our Rent Collection page.
Maintenance Coordination
When something breaks, the tenant submits a request through the portal. We triage, dispatch the right vendor, and get the work done — with owner approval required for anything over an agreed dollar threshold. Most work is handled through Best Bay Services, and we never mark up vendor costs.
Maintenance, repairs, and turnovers are coordinated through Best Bay Services, a trusted local home-services partner. (Ownership disclosure: Best Bay Services is owned by James Evans, spouse of Barrett Henry.)
Full details on our Maintenance Coordination page.
Routine Inspections
We conduct periodic property inspections — typically quarterly — to catch small issues before they become expensive problems. Each inspection includes photos and a written report uploaded to your owner portal. We check for lease violations, deferred maintenance, pest issues, HVAC filter changes, and general property condition. If something needs attention, we coordinate the repair immediately.
Lease Enforcement & Renewals
We enforce every clause in the lease — from noise complaints and unauthorized occupants to pet violations and property damage. When renewal time comes, we assess market rent, negotiate terms, and execute the renewal lease. Keeping a good tenant in place saves you turnover costs, and we prioritize retention of quality renters.
Tenant Communication
Your tenant communicates with us, not with you. Maintenance requests, lease questions, noise complaints, move-out coordination — all of it goes through our team. You are only contacted when a decision requires your input (major repairs, lease exceptions, etc.). The rest is handled.
Eviction Management
If prevention fails and a tenant needs to go, we handle the entire eviction process — from the three-day notice through filing, hearing, and writ of possession. Our goal is to never need this, but when we do, we execute quickly and correctly. See our Eviction Protection page for details.
What You Can Expect as an Owner
Full-service management means exactly that — you are not co-managing your rental. You are not fielding tenant calls or chasing down contractors. You check your owner portal when you want updates, and you call us when you have questions. Otherwise, your property runs without you.
Every month, you receive a detailed owner statement showing rent collected, expenses paid, and your net owner draw. Inspection reports with photos are uploaded after each visit. Maintenance records, lease documents, and financial history are all accessible in your portal 24/7.
When a major decision comes up — a repair over your approval threshold, a lease exception request, a market-rent adjustment — we bring it to you with our recommendation and the data behind it. You make the call. We execute it.
That is what hands-off ownership looks like. Not absent ownership — informed ownership without the daily grind.
Getting Started — 4 Simple Steps
Free Rental Analysis
We assess your property, run comps, and give you an honest estimate of what it should rent for — no obligation.
Management Agreement
We walk you through the agreement, answer every question, and sign electronically. Clear terms, no surprises.
Property Prep & Listing
We inspect the home, coordinate any needed turnover work through Best Bay Services, take professional photos, and launch the listing.
Ongoing Management
Rent collected, maintenance dispatched, inspections scheduled, and monthly statements delivered. You check your portal when you want — otherwise, relax.
Frequently Asked Questions
What exactly does full-service property management include?+
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Let Someone Else Handle the Day-to-Day
Get a free rental analysis and find out what your east Hillsborough property should earn with professional management. No obligation, no pressure.